Política de envío
Enjoy Free Standard Shipping On All Orders
Free Standard Shipping with any online purchase (merchandise subtotal is calculated before sales tax, before gift wrap charges, and after any discounts or coupons).
We currently offer one shipping option: Free Shipping
The cost of shipping is included in your order. An additional surcharge may apply to some items due to their size and/or weight. This surcharge, if applicable, will be noted on the product description page as well as the shipping subtotal of your order.
Shipping/Delivery Time & Pricing For Economic, Standard, and Express Shipping
| Country | Shipping Type | Transit Time | Shipping Cost | Handling Time |
| USA | Standard Delivery | 6-14 business days | Free | 2 business days |
| Mexico | Standard Delivery | 6-14 business days | Free | 2 business days |
| Spain | Standard Delivery | 6-14 business days | Free | 2 business days |
| Argentina | Standard Delivery | 6-14 business days | Free | 2 business days |
| Chile | Standard Delivery | 6-14 business days | Free | 2 business days |
The cost for shipping is based on the total order amount. Use the table below as a quick reference for calculating the shipping charge for an order. An additional shipping surcharge may apply to some items due to their size and weight. The surcharge will be noted on the product description page.
How Do We Ship?
Your shipment will arrive via USPS, or a similar carrier, without the need for a signature upon delivery. Packages may be left in safe locations. If deemed unsafe, a note will be left with retrieval instructions.
Additional Information
Aoqikids reserves the right to hold any order for a security review. If affected, you will be notified within two business days.
Aoqikids is not responsible for loss or damage occurring after delivery by the carrier.
B. Exchanges & Returns
If you need to exchange or return an item, here’s what you need to know:
Items must be in their original selling condition within 30 days of purchase.
Provide your receipt for a refund to the original payment method. Without a receipt, new and unopened items may still qualify for a return or exchange.
Clearance items are subject to our standard policy.
Shipping costs for returns or exchanges are the buyer's responsibility.
Return to Our Warehouse:
Floor 2, No.19, North Yongtai Second Road, West Gate, Chenghua Street, Chenghai District, Shantou City, Guangdong Province
Phone: +86 13428307107
Email: matthew@gainmaxtoys.com
Operating Hours:
Monday to Saturday, 9:00 AM to 6:00 PM
C. CANCELLATION
Order cancellations are accepted before product processing for a full refund.
Once the product is shipped, cancellation is no longer possible.
HOW TO RETURN AN ITEM OR AN ENTIRE ORDER?
Contact Customer Service at +86 13428307107 or by email at matthew@gainmaxtoys.com before returning your package. This ensures your return is authorized for a refund.